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AI automation — for Utah home builders & remodelers

AI automation for Utah builders — the office work, handled while you're on site.

A lead that comes in at 6 pm while you're walking a framing inspection gets answered in seconds, not tomorrow. Estimates get followed up. Selections get reminded. Reviews get asked for. Built around the tools your crew already uses.

What a job-site Tuesday looks like, automated.

You're on a slab pour with no signal. A homeowner fills out the form on your site, gets a real answer with your process and a link to book a walkthrough, and lands in your pipeline with the lot, budget, and timeline already captured. The estimate you sent last week gets its second nudge. Last month's closeout gets a review request. You see all of it in one place when you're back in the truck.

  • Speed-to-lead: every website, Houzz, and Google inquiry answered in seconds — with your process, not a script
  • Estimate follow-up: quotes that chase themselves at day 3, 7, and 14 until there's a yes or a no
  • Selection & milestone reminders: homeowners nudged on cabinet, tile, and fixture deadlines before they hold up the schedule
  • Closeout to review: a five-star request the day the punch list clears, automatically
Tuesday, 6:40 PM — you're on a pour

6:41 PMNew lead — "custom home, Mapleton lot, spring start"

6:41 PMAI assistant replied — process + walkthrough link, 5 seconds

6:55 PMEstimate #1042 — 7-day follow-up sent

7:20 PMJensen closeout signed → review request sent

NOWwatching for the next lead…

Simulation — a builder's evening, automated

What we build

Built around how a build actually runs.

Not a CRM you bend the company to fit — systems shaped to your pipeline, your subs, and the way homeowners actually reach you.

01

Lead intake that qualifies

Captures lot, budget, timeline, and financing status; books the walkthrough; lets the tire-kickers down gently.

02

Estimate follow-up

Every proposal chased on a schedule you set, with a real reply the moment the homeowner writes back.

03

Selection deadlines

Cabinet, tile, lighting, and fixture decisions reminded before they push the schedule.

04

Schedule updates

A text to the homeowner when the drywall crew's date moves — without you typing it from the truck.

05

Draw & invoice reminders

Progress billing that goes out on time and gets followed up until it's paid.

06

Closeout to review

Warranty info, the care guide, and a five-star request the day the punch list clears.

Integrations

If it has an API, we can connect it.

A sample of what's already live in the platform we built to run our own company — not a menu you're limited to. If a tool has an API, we connect to it; these are just the ones in production today.

Payments & finance

Stripe Plaid + any processor

Google

Analytics Search Console Places Ads + more Google APIs

Calendars

Apple iCloud Google Calendar + any calendar

Social

Instagram Facebook + any social platform

Messaging & alerts

Email iMessage / SMS Web push + any channel

AI

OpenAI Anthropic Workers AI + any model

Infrastructure

Cloudflare WordPress + any host or CMS

Common on Utah job sites

Buildertrend JobTread CoConstruct Houzz Pro QuickBooks

Extend to anything

Any REST API Webhooks

The point isn't the logos — it's that they all feed one system. Your whole business running from a single place, instead of a dozen disconnected apps and browser tabs.

Don't see yours? If your software can talk, we can make it part of the system.

The difference

We're not reselling a chatbot. We run on this.

Behind Thornwood is a full production platform we built for ourselves — it watches every client site around the clock, answers leads, drafts with AI, chases invoices, and pushes real-time alerts. We already build for Utah builders: Raykon Construction, Slate Building Co, Pyne Renovations, and B Hansen Construction run on sites we designed. The automation layer is the same platform, pointed at your pipeline.

And it starts with honesty: if a builder doing eight homes a year doesn't need a phone agent, we'll say so — before we build it, not after.

Monitors 40+ sites 24/7 Nightly bank + payment sync Weekly AI drafting Real-time push alerts Automated reporting The case study, with numbers →

And it all runs from one place. Not seven disconnected apps and a dozen browser tabs — a single system where every tool talks to the others, so nothing gets entered twice, dropped, or forgotten. One HQ your business runs on — built with the same craft as our websites, so it's something you'll actually want to open.

Straight answers

What Utah builders ask about AI.

What can AI actually do for a home builder?
Answer every inquiry in seconds with your real process, qualify the lead (lot, budget, timeline, financing), book the walkthrough, chase estimates, remind homeowners about selection deadlines, and ask for the review when the punch list clears. It does the office work between jobs — it doesn't build the house.
Will homeowners know they're talking to AI?
If you want them to. Most builders have it introduce itself as the office assistant, answer the basics, and hand anything nuanced to you with the full context attached. Nobody gets a canned script — it answers from your process and your numbers.
Does it work with Buildertrend, JobTread, or CoConstruct?
If it has an API, we connect it — and all three do. Leads land in your pipeline, selections and schedule dates drive the reminders, and nothing gets entered twice.
We build six to ten homes a year. Is this overkill?
Usually the opposite: at that volume every lead matters and you don't have an office manager to catch them. One lead responder and estimate follow-up is typically the whole first project, and it pays for itself with one job.
What about remodelers with lots of smaller jobs?
That's where follow-up automation shines — twenty open estimates chase themselves, and review requests after every job build the map-pack ranking that brings the next twenty.
What does it cost for a builder?
A scoped project starts around $1,000 for a single workflow and most connected systems land between $2,500 and $10,000 — exact number before anything's built. Or AI Operations, from $750 a month, where we run it and add one automation every month. Full 2026 cost breakdown →
How fast can it be live?
A lead responder in about a week; estimate follow-up and selection reminders inside a month. You'll have a real timeline before we start.

What it costs

Scoped to the workflow — or run for you every month.

Automation is priced two ways. A scoped project — one high-impact workflow, exact number before anything's built, from $1,000. Or AI Operations, from $750 a month, where we run the assistant, the follow-ups, and the weekly report and add one new automation every month. The real 2026 numbers are here.

See how pricing works