Website Support & Maintenance Requests
At Thornwood Digital, we understand the importance of keeping your website running smoothly. Whether you need updates, new features, or general maintenance, we’re here to help. If you’re a current client and need assistance, simply fill out the form below to submit a support ticket, and our team will take care of the rest.
How It Works
When you submit a support request using the form below, our team will:
- Review your request.
- Assign it to the appropriate team member.
- Keep you updated throughout the process.
- We aim to respond to all support requests within 1-2 business days, depending on the nature of the request. For urgent matters, please mark your request as “urgent” in the form.
What Can We Help You With?
- Website Updates: Need to change text, images, or add new sections? Let us know the details.
- Feature Requests: Want to add new functionality to your site? We can help integrate new tools and features.
- Bug Fixes: If you’ve noticed something isn’t working correctly, report the issue, and we’ll troubleshoot and fix it.
- Performance Optimization: Speed up your website and enhance the user experience.
For any other inquiries or questions, don’t hesitate to reach out. We’re committed to ensuring your website continues to serve your business needs.
